Context
All clusters and agencies could apply the coaching methodology used in Camp Management as a powerful tool to engage with and mobilize affected communities and provide ongoing support to community capacity building at the camp level. Provides guidance for coaching in relation to the three approaches to camp management: 1) Direct Implementation, 2) Camp Monitoring, 3) Camp Management Training. With regards to HLP, the coaching methodologies outlined in this document could be used for scaling the
capacity for communities to engage in resolving HLP and tenure security issues, understand their HLP and tenure rights, and work with local officials to acknowledge and adhere to equitable HLP management practices. These coaching materials are intended for the following audience:
- National and international camp management programme staff facilitating coaching initiatives
- Camp management expert trainers/HLP experts
- Camp leaders and camp communities/representatives of host communities
- Community-based organizations/other relevant stakeholders
CCCM’s approach to coaching can support community-based engagement for both host and IDP communities to scale community and practitioner capacities in addressing HLP and tenure security in the following ways:
- Identify, prioritize, and find feasible community-based solutions to gaps in assistance;
- Enhance levels of mobilization and community participation of the displaced population to raise assistance standards;
- Ensure the representation and involvement of groups with specific needs;
- Raise community awareness on relevant issues;
- Mainstream gender issues into community initiatives (HLP and tenure security assistance);
- Engage displaced and affected communities/other stakeholders about data collection and/or local-level coordination; and
- Guarantee the quality and consistency of data collection by coaching data collectors (or tenure assessors/ mapping initiatives)
Summary
The first three chapters of the coaching material focus on defining and describing coaching principles, methodologies, and roles and responsibilities, within the context of working in camp settings and with camp communities. The themes covered include outlining the role of a coach with guidance on productive language, methods for understanding community motivations, how coaching is used in camp management, key factors to successful coaching, the role of the camp management project manager/coordinator as a coach, hiring and training a national team, and the role of partners, camp communities and other stakeholders. Case studies are provided from Dadaab and Sri Lanka. Chapters four through seven introduce and apply the coaching model in a step-by-step format, in the three project phases of planning,
implementation, and evaluation of a project.12 Themes covered include coaching objectives and indicators, capacity building planning challenges and solutions, key issues and guidance for introducing coaching activities15, session plans for introductory sessions, step-by-step coaching explanations and coaching language, and monitoring and evaluation criteria for coaching. Case studies are provided from Sri Lanka. Case studies and information boxes highlighting key issues and lessons learned are provided throughout the document, and each chapter contains a section for tools and references.
