Organizational Context and Scope

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 173-member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

As an important function of its mandate, IOM is the Cluster Lead Agency for Camp

Coordination and Camp Management (CCCM) for natural disaster-induced displacement situations under the 2005 IASC Humanitarian Reform. In line with the commitments to the global Call to Action on Protection Against Gender-Based Violence (GBV) in Emergencies, and in accordance with the IASC Guidelines for Integrating Gender-Based Violence Interventions in Humanitarian Action (2015), IOM has been working to improve GBV prevention and risk mitigation in CCCM operations worldwide. Since 2015, IOM HQ is implementing a global project on GBV prevention and mitigation activities under the Safe from the Start Initiative (SftS) supported by PRM. IOM’s interventions are designed to reduce vulnerabilities to GBV at the onset of emergencies, by building the capacity of field practitioners to identify, prevent and mitigate GBV risks; providing innovative tools to improve the management of sectoral responses and coordination of service provision in response to identified risks; enhancing operational collaboration between CCCM, GBV and other specialized Protection actors; and improving women’s participation in camp governance structures.

Timely and accurate information is integral to successful coordination of humanitarian action in a camp setting. The ability to collect, collate, analyze, disseminate and act on data pertaining to the protection and welfare situation of camp residents is fundamental to an effective intervention. Under the direct supervision of the Global CCCM Cluster Information Management Officer, and the overall supervision of the Global CCCM Cluster Coordinator, the Information Management Intern’s (IM Intern) will support knowledge management, information management and analysis capacity of the Global CCCM Support Team to ensure evidence-based actions, gap-filling and sound coordination; and enhance accountability, predictability and effectiveness of both CCCM cluster and IOM programs.

Responsibilities and Accountabilities

S/he will:         

  1. Gathering and analysis information from IOM country missions on CCCM operations, capacity building and coordination activities
  2. Update the Global CCCM Cluster website and the Women in Displacement (WiD) on-line platform, uploading content and new materials and making improvements to support engagement with the platforms.
  3. Support the roll-out of IOMs CCCM Community of Practice.
  4. Analysis and visualization of CCCM datasets.
  5. Support the development of an Activity Tracker, to capture and analyze CCCM activities such as deployments, proposal reviews and support requests, including for activities implemented under the Global Safe from the Start Project.
  6. Assist the review of CCCM and GBV activities and indicators in IOM’s CCCM projects.
  7. Support trainings of the CCCM team on Information Management skills such as data collection, analysis and visualization.
  8. Creation of reports and infographics illustrating IOM and the CCCM clusters work and achievements.
  9. Support the standardization of information collection tools and information management products for IOMs CCCM programs and the CCCM Cluster.
  10. Perform such other duties as may be assigned.

Required Qualifications and Experience


  • A Bachelor’s degree in Information Management, Computer Science, Media or Social Sciences or a related field from an accredited academic institution.
  • Master’s level degree in any of the above an advantage.
  • Only applications received within 12 months of their date of graduation will be accepted.


  • Demonstrated ability to plan and coordinate data collection exercises.
  • Demonstrated understanding of different data collection methodologies;
  • Proven skills in analysing statistical information;
  • Ability to compile and holistically analyse diverse datasets;
  • Understanding of knowledge management best practices.
  • Proven ability to visualize complex information.


  • Proficiency in Microsoft Excel and Word required.
  • Familiarity with design software (Adobe Creative, Suite, Inkscape or equivalent); statistical software (Python, R, Stata, or equivalent); data visualization software (PowerBI, Tableau, or equivalent); data collection tools (Kobo or equivalent); and GIS software (QGIS, Arc GIS or equivalent) an advantage.


Required - For this position, fluency in English is required (oral and written).

Advantageous - Other UN official language


The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:
•    Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
•    Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
•    Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies 
•    Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
•    Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
•    Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
•    Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
•    Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Interested candidates must submit updated CV and cover letter (in PDF format and only one file with your name and surname) to  adding CCCM Information Management Intern in the subject line, no later than Sunday, November 10th. Incomplete applications will not be considered.