About the job
DRC are looking for two SMS Managers to support with our response in the Tenediabh and Um Raquba camps in Gedaref. The SMS Managers are responsible for the coordination of assistance and services at camp level in coordination with relevant camp authorities. This entails building effective collaboration with a diversity of stakeholders, ranging from refugees, community representatives, humanitarian partners, host communities and local authorities.
- Responsible for establishing and maintaining coordination amongst the camp actors, including government representatives, UN agencies, international NGOs and national NGOs and other service providers and refugee groups by supporting the camp in charge in existing coordination mechanisms.
- Responsible for the overall day to day management of DRC’s site management support activities and directly manage the staff members as listed above, including coaching, co-ordination between staff, timely recruiting and tracking of team progress.
- Compiling relevant Camp information - writing weekly and fortnightly reporting as required. Update any tools used for coordination purposes or information management as required.
- Assist in monitoring, in close collaboration with Protection, Shelter & Site Operations: all technical work carried out in the camp setting, including water, sanitation and hygiene activities, construction activities, and any other activities implemented by DRC, as well as the activities of other organisations. Ensure all activities respect international standards for each sector. Assist in supporting information gathering and participatory assessments undertaken within the camp.
- Support governmental focal points and UNHCR in leading the emergency preparedness and response on camp level including, planning, reporting, assessments, coordination, messaging, relocations and any other relevant activity.
- Supervises the organization and coordination of capacity building initiatives for community groups, safety unit volunteers, Site Management Support volunteers on emergency preparedness and response.
- Works with Protection, Shelter & Site development teams in the enhancement of key relationships with camp and government leaders to ensure smooth communication, activity implementation, data collection, and community outreach.
- Support and aid in the design of camp governance structures
- Oversee and support the community mobilization team in the development and support of the different representative committees and community groups, including facilitating the formation of new groups, coordinating meetings and workshops, implementing training and community interventions.
- Supervise the implementation of community led projects.
- Ensure accountability through prompting access to static CFRM, mobile CFRM and information sharing with the community and service providers.
- Represent the DRC in external forums as requested by the supervisor.
- Provide feedback regarding work plans, contingency plans and general programme implementation.
- Assist in working with HR department in all HR related issues in the camp.
- Assist with all procurements and logistical arrangements associated with the Camp, in collaboration with DRC procurement and logistics staff.
- Manage the SMS team in the field and directly supervises the camp management team leader, IM, CWC and CFRM officers.
- Provide technical support to the teams.
- Conduct performance reviews and support the team in identifying gaps, areas of development including capacity building plans.
- Conduct regular team meetings.
- Recruit staff members as needed.
- Contribute to project development and ensure refugees needs are reflected in the project design stage.
- Contribute to the development of budgets.
- Contribute to donors reporting requirements and ensure all data is collected and indicator tracking tools are updated regularly.
- Ensure project activities are implemented on time and in a quality manner in the camp.
- Ensure all expenditures are done following DRC’s finance rules and regulations.
- Contribute to evaluations carried out to measure impact and necessary changes aiming at improving DRC’s interventions and capturing lessons learnt, best practises and implementation of changes.
We expect you to have:
- 3 years of experience in INGOs, specifically in complex emergency contexts and project management.
- Experience managing teams preferably in an emergency context.
- Substantial experience operating in a refugee camp environment, preferably undertaking Camp Management activities.
- Knowledge of logistics and procurement processes required.
- Ability to work with large, multi-cultural people in a changing environment.
- Experience in working with national partners, local/government authorities, and UN organisations.
- Fluency in English (fluency in Arabic would be an advantage)
- Advanced university degree in relevant field
All DRC roles require the post-holder to master DRC’s core competencies:
- Striving for excellence: Focusing on reaching results while ensuring efficient processes.
- Collaborating: Involving relevant parties and encouraging feedback.
- Taking the lead: Taking ownership and initiative while aiming for innovation.
- Communicating: Listening and speaking effectively and honestly.
- Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
How to apply
- Contract length: 1 year with the possibility of extension
- Deadline for applications: 13 March 2021 (start date as soon as possible)
- All applicants must submit a cover letter and an updated CV (no longer than four pages) through our career pages. Both must be in English.
- Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline.
- For further information about the Danish Refugee Council, please consult our website drc.ngo.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.