Last Updated
16 Oct 2019


CCCM Rapid Response Team (RRT) : Members of the CCCM Rapid Response Team can be deployed at short notice to support operations requiring CCCM expertise, trainings, strategy development or any other need for short to medium length missions. All costs are borne by the Global Cluster.

CCCM diagnostic and support missions: The Global CCCM Cluster, on request by the field or by its own appraisal of CCCM needs, may undertake; diagnostic missions to appraise the situation, identify areas in need of support and propose appropriate action; or technical support missions in response to an already identified or existing technical issue by the field and recommend action. In either situation, the support can take a strategic or operational shape depending on the needs on the ground.

Guidance and tools:  Rapid field technical support is remotely available daily through telephone and email. Field operations and others in urgent need of support can directly call the CCCM team at IOM and UNHCR offices for immediate support. CCCM also develops and disseminates tools to field operations, partners and donors. 

Capacity Building: Since 2010, CCCM Cluster has placed a great emphasis on capacity development. Newly revising the global CCCM training package, mainstreaming GBV risk prevention and mitigation is one way that Camp Management as a technical sector strives to improve the knowledge, skills and attitudes of those working in displacement sites. As CCCM practitioners’ learning needs continue to evolve, the Cluster will be striving to keep up with the need for practical tools and strengthen technical guidance


Area-based Approach Working Group

There has been an increasing interest in area-based approaches among humanitarian actors in recent years responding to the growing complexities and protracted nature of displacement crisis. The international humanitarian community has emphasized the importance of shifting towards a more multi-sectoral and integrated response through the World Humanitarian Summit, strategy papers by OFDA, ECHO, and UNHCR, as well as the new way of working called for by the Grand Bargain.

Recent displacement trends show growing numbers of displaced population living outside of designated areas such as camp/camp like setting (traditional camps collective/transit/reception centres, informal settlements) with a majority setting in dispersed locations predominately urban and peri-urban areas such as informal settlements, unfinished buildings or interspersed in host community homes and communities, shared rooms or rental arrangements. These new trends led CCCM actors to adapt camp management tools to be able to reach, properly assess and understand local dynamics, vulnerabilities and capacities of the displaced and host populations alike.

In response to the changing displacement trends, CCCM cluster formulated “the Urban Displacement Outside of Camps (UDOC)” publication in 2015 exploring how CCCM resources, experiences and expertise can be applied to address the needs of displaced populations living in dispersed and/or scattered settings within the host communities. The document sets out a draft framework of an CCCM area-based methodology, with the aim to collectively work towards more multi-sectoral and integrated humanitarian responses. The document does not exclusively focus on the concept of area-based approaches; however, it highlights that CCCM expertise is adaptable to outside camp displacement using an area-based approach.

During the last years the CCCM actors have continued to field test adaptive camp management methodology based on core camp management practices (See Camp Management Tool Kit). At the implementation level, CCCM actors developed methodologies for community social-network boundary identification, CCCM mobile response teams and Community (Resource) Centres -all of may be part of a CCCM area-based response.

The Global CCCM Cluster has explicitly incorporated area-based approaches and response into its Global Cluster Strategy 2017/21 and the participants of the 2017 Global Retreat recommended the creation of an area-based Working Group. The Working Group is formed by CCCM practitioners working in CCCM responses and members of the CCCM Goal Steering and advisory group (SAG). The working group aims to contribute to the wider humanitarian discourse and to develop tools, guidance and create a platform for engagement and sharing of learnings for CCCM practitioners, humanitarian and interested actors.

Since forming the Working Group one of the outcomes are the collection of current area-based CCCM case studies, which have been documented into an online publication (to be published Sept 2019) available on the CCCM website.




Participation in Displacement Working Group

Although women and children often form most displaced populations living in camps or camp-like settings, their needs are not always well-represented in camp governance structures. Furthermore, persons with disabilities in displacement contexts still find themselves on the edge of society and are often stigmatized, marginalized or even live completely in hiding. Hence, community engagement with these and other vulnerable groups within camp communities require targeted and appropriate approaches with a focus on developing capacities of field teams. Ensuring meaningful participation of all groups of a displaced population in decision making processes in camp governance structures is therefore an essential pillar of good camp management. Only when all groups’ voices are heard and considered, the assistance provided to them will be given considering these needs, capacities and expectations.

The creation of the Working Group sees its roots in the break-out session on participation at the 2018 Global CCCM Cluster retreat that brought to light the need to consolidate the different Camp Management approaches while achieving equal and meaningful participation from the onset of humanitarian responses. The working group starts in July 2019 and will last until July 2020, with possibility of extension. The Working Group will be composed of different CCCM actors and operational expert representatives from UN agencies and NGOs who expressed their interest to actively participate and contribute to the objectives of the Working Group. Participation is open to both humanitarian and development actors who wish to share learning and best practices that might be applicable to the CCCM focus that will be applied to investigate participation of vulnerable groups in displacement.

The Working Group will initially be co-chaired by the International Organization for Migration and the Norwegian Refugee Council and the chairmanship of the working group will be discussed annually at the Global CCCM Cluster Retreat.



Capacity Development Working Group

The aim of the Capacity Development Working Group is to exchange views on adapting, delivering and improving operational capacity in CCCM according to the Global CCCM Cluster mandate and 2017-2021strategy which prioritizes the predictable, timely, effective and quality management and coordination of camps and camp-like settings in response to humanitarian crises. .

The objective of the Capacity Development working group (CDWG) is to provide exchange between trainers on learning needs, best approaches, new resources and tested methods with focus on strengthening CCCM operational capacity, coordination and tools. In addition the CDWG will be a forum for driving the CCCM Cluster to develop new capacity building initiatives, exchange information and knowledge in the area of CCCM learning initiatives.


More details are available on the Capacity-Building page.


Camp Management Standards Working Group

Given the need for camp management in displacement settings around the world, the CCCM Cluster has set out to develop a series of Camp Management standards - a distillation of the growing body of updated tools and guidance on CCCM and its various thematic areas, in an attempt to translate the best practice in managing camps into a series of minimum standards for delivering camp management.

The development of CM standards is based on the premise that the right to life of individuals affected by humanitarian crisis can be expressed as the obligation to maximize their ability to access protection, services, and assistance through the vehicle of effective camp management. Effective and protective camp management depends on meaningful participation and legitimate governance; can enable services and assistance to be mobilized and ensure accessibility; and minimize and mitigate the risk of violence and facilitate meaningful and durable solutions.

For more details, documents and the working group's meeting schedule, visit the link below:
Camp Management Standards Working Group